Help Center

SHIPPING

SHIPPING METHOD

HOW DO YOU SHIP AND WHAT IS THE PRICING?

WHY DIDN'T MY ORDER COME IN ONE PACKAGE?

WHERE DO YOU SHIP?

HOW DO YOU SHIP?

SHIPPING TIME

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHEN WILL I RECEIVE THE TRACKING INFORMATION?

WHY CAN'T I TRACK MY ORDER?

WHY IS MY SHIPPING STATUS UNCHANGED?

WHY DID I HAVE TO PAY AN EXTRA FEE AT DELIVERY?

PAYMENT

PAYMENT METHOD

HOW CAN I PAY FOR MY ORDER?

WHAT CURRENCY IS USED ON BIG SALE WORLDWIDE?

ORDER

ORDER

HOW CAN I PLACE AN ORDER?

HOW CAN I MODIFY MY ORDER?

POST-PURCHASE

DEFECTIVE OR DAMAGED ITEMS

WHAT IF I RECEIVED A DEFECTIVE / DAMAGED ITEM?